This Privacy Policy explains how SpartaDesign360, operated by Sparta Media Solutions LLC ("we," "us," or "our"), collects, uses, and protects your personal information when you visit spartadesign360.com or engage with our services.
1. Information We Collect
Information you provide directly
- Name, email address, phone number submitted through contact or inquiry forms
- Project details, service requirements, and messages you send us
- Payment information processed securely through Stripe or PayPal (we do not store card numbers)
- Business name and website URL if provided
Information collected automatically
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, referring URLs
- Geographic location (city/region level) derived from IP address
- GPS coordinates and timestamp if you provide consent to be contacted via phone or SMS (TCPA compliance record)
TCPA Consent Records
When you check the SMS/call consent box on our contact form and provide a phone number, we record: your IP address, GPS coordinates (if permission granted), timestamp, date, page URL, and device/browser information. This data is retained as required by the Telephone Consumer Protection Act (TCPA) and applicable state laws.
2. How We Use Your Information
- To respond to inquiries and deliver requested services
- To send project updates, invoices, and service communications
- To contact you via phone or SMS if you have provided express written consent
- To process payments and maintain financial records
- To improve our website, services, and customer experience
- To comply with legal obligations and defend legal claims
3. SMS and Phone Communications
By checking the consent box on our contact form, you expressly consent to receive SMS text messages and phone calls from SpartaDesign360 at the number provided. Message and data rates may apply. You may opt out at any time by replying STOP to any SMS or by contacting us at info@spartadesign360.com. We do not share your phone number with third parties for marketing purposes.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers: Stripe (payments), PayPal (payments), Formspree (form delivery), hosting providers — only as necessary to deliver services
- Legal compliance: When required by law, court order, or government authority
- Business transfers: In connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain personal data for as long as necessary to provide services and comply with legal obligations. TCPA consent records are retained for a minimum of 4 years. Payment records are retained as required by applicable tax and financial regulations.
6. Cookies
Our website may use cookies and similar tracking technologies for analytics and functionality. You can control cookie settings through your browser. Disabling cookies may affect certain website features.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at info@spartadesign360.com. We will respond within 30 days.
8. Security
We implement commercially reasonable technical and organizational measures to protect your information. All payment processing is handled by PCI-DSS compliant processors (Stripe, PayPal). However, no method of transmission over the internet is 100% secure.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related inquiries:
- Email: info@spartadesign360.com
- Website: spartadesign360.com
- Business: Sparta Media Solutions LLC, Michigan, USA